Terms and Conditions

The website www.24x7travels.com is owned by 24x7travels com.

All bookings here are made with 24x7travels com and the booking terms mentioned herein below constitutes the entire agreement between the customer and Company. By making a booking with us and/or depositing payments with us for tour and travel services you confirm having carefully read, understood and accepted the below mentioned ‘Terms of Services’. 

 

1. BOOKINGS

Visitors on our website are kindly requested to fill the Enquiry Form with all necessary fields mentioned there and submit the same to be sent to our office. Upon receipt of the booking request or travel enquiry a travel expert from our office will get in touch with you with the best available information and offers for the desired tour package or travel services. In the event the travel requirements are not clear in the booking form submitted by you to us, our team may contact you via email or phone no. provided by you in the booking form. No booking is considered as ‘confirmed’ unless a tour confirmation letter is sent by us to the customer after receiving the initial advance payments in our account. 

 

2. PAYMENTS

 

I) Deposit

Our tours are subject to availability. To make reservation for a tour with us, the customer requires depositing advance payments as may be conveyed by our travel consultant during the course of correspondence. No booking is treated ‘confirmed’ unless a confirmation letter is received by the traveler from our office after depositing the advance payments for the trip. 

II) Balance Payments 



It is the sole responsibility of the customer to make the balance payments at least 90 days prior to the start of the tour or as may be agreed / conveyed by our travel consultant during the course of correspondence. In the event of non-receipt of balance payment by the cut-off date, the Company will retain the right to treat the tour bookings as cancelled and the advance payment may be forfeited.

 

III) How to pay for your travel bookings

To reserve tour package or travel services with us upon demand from our office our customers may deposit the payments in our Yes Bank Ltd. account under intimation to our office. The bank account information may be received from our office via email or phone. Our customers may also avail the benefits of paying by their credit cards (Visa or MasterCard) using our ‘Secure Online Payment Gateway’. For more information on security of your private information please read our ‘Privacy Policy’. 

CANCELLATION AND REFUND

All cancellations must be intimated to our head office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as ‘cancelation request’. Cancellations for the independent/individual tour services should be made with a notice of not less than 7-15 days (According to Situation). The cancellation in case of group booking should be made at least 30 days prior to the date of commencement of the trip.
Please Note:

I)   Amount will be refunded through Electronic Transfer or by the card (Debit/Credit).

II)  Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 7 to 10 days of the day of cancellation request approved by 24x7travels com.

A) The services are being provided as an agent on behalf of the principal which comprises of hotels and other service providers and the agent does not own or operate these services and is bound by the instructions / policies given by him by the principal from time to time. 

B) The service recipient can seek information of booking / cancellation at any time prior to modification of the tour plan or payment of consideration, the vouchers shall be issued only after the confirmation of the programme by the service provider.

C) The agent shall arrange the services as sought by the tourist e.g. car, hotel, guide, ticketing etc. subject to providing the same itself or through sub-agent.
 

D) In case of the booking in the hotel, all the details are as per the brochure issued/ website by the principal and the agent has no responsibility with regard to the services provided by them.
 

E) In case of eventuality of cancellation of flights, trains, other modes of transport, the arrangement shall be as per the policy of the transporters subject to getting advance information, however, it shall arrange for surface transport on reimbursable charges and the difference of cost (subject to circumstances/ availability).

F) The payment shall be received inclusive of all taxes as applicable on the date of travel and also any other levy imposed by the government during the tour.
 

G) The tourist shall be bound by all the terms and conditions written overleaf on all the vouchers, entry tickets, bills and shall abide by all the rules and regulations written thereon and also information given to him and to the tour leader as the case may be for all his tourists.
 

H) Whereas the agent shall not be responsible for any act of God, national calamities, or act of terrorism or unforeseen circumstances and shall not responsible to refund the advanced amount in any such eventuality.
 

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